Privacy policy

What personal information we collect through this website and when you get in touch, why we collect it, and what we do with it.

Last updated 21 October 2026

Who we are

Beech Damp-Proofing & Timber Treatments Ltd is a family-run damp proofing and timber treatment firm based in Rotherham, South Yorkshire. We are responsible for the personal information described here. To ask about it, email beechdamp@yahoo.com or call 07579 009 735.

What we collect

When you fill in a form on this site: your name, email address and phone number, the property's postcode, what you tell us about the problem and the property, how you would like us to contact you, and any photos you send.
When you call, email or message us on WhatsApp: your number or address, and what you tell us.
When you use the site: information about your visit collected by Google Analytics, such as the pages you view, the device you use and roughly where you are. See our cookies page.

How we use it

To reply to you, look at the problem, give you a quote and, if you go ahead, carry out the work.
To keep the records we need for the work, for our accounts and for any guarantee.
To understand how the site is used, so we can improve it.

We use your enquiry details because you have asked us to reply and, where you want a quote, to take steps at your request before any agreement for work. We use the information about visits because it is in our legitimate interests to understand how the site is used.

Who else sees it

Your enquiry is emailed to us. A copy also goes to Star Websites, who built and look after this website, so they can check the forms are working. The companies that host this website and our email store it as part of providing their services.

Some parts of our pages come from other companies: Google Analytics and the Google map from Google, and our reviews from Star Reviews. They may collect information about your visit, as described in their own privacy notices.

We do not sell your information or pass it to anyone for their own marketing.

How long we keep it

We keep your details only as long as we need them to deal with your enquiry and any work that follows, and to meet our legal and accounting obligations.

Your rights

You can ask us:

for a copy of the personal information we hold about you
to correct anything that is wrong
to delete it, or to stop or limit how we use it
to pass it to you or someone else in a form a computer can read

To ask for any of these, email beechdamp@yahoo.com or call 07579 009 735. If you are unhappy with how we have handled your information, please tell us. You can also complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.