Damp and mould help for landlords and letting agents
When a tenant reports damp or mould, you need to know what is causing it and what will put it right. We are a Rotherham family firm, and we find the cause, explain it plainly and quote for the work, across South Yorkshire and nearby.
- Family-run
- Over 30 years in the trade
Where you are
A tenant has reported damp or mould
Damp and mould in a rented home are worth dealing with quickly: for your tenant's health and comfort, and for the building. The first question is always what is causing it.
Condensation is the most common cause of mould in homes, and it is often put down to how a home is lived in. But a leak, rain getting in, rising damp or a cold spot from failed insulation can cause mould too, and those need a repair to the building.
Often it is a mix: a cold wall that a little more moisture tips over into mould. Finding the real cause, and saying so plainly, is what lets you fix it once.
What we do
What we do for landlords
The same careful look we give any home, with the answer in words you can pass on.
How it works
From the report to the repair
You tell us what has been reported
Where the damp or mould is and since when. Send any photos your tenant has taken on WhatsApp: they help us see it before we visit.
We look at the property
The rooms affected and the outside walls, at a time arranged with you.
We explain and quote
The cause, what will fix it, and a free quote for the work.
We put it right
Before we start, we tell you what to expect and how long it should take.
Our services
The work that usually follows
- Condensation and mouldBlack mould and streaming windows, traced to their cause and brought under control.
- Damp proofingRising and penetrating damp in walls and floors, found and fixed at the cause.
- Penetrating dampRain getting in through walls, chimneys and gutters, traced to where it gets in and put right.
- Damp surveysA specialist look at damp, rot and woodworm, so you know the cause and the cost before you commit.
Reviews
In our customers’ words
More reviews, or read every one on Google (opens in a new tab) and Trustpilot (opens in a new tab)
Questions
Questions from landlords
Not covered here? Ask us. A photo of what you have noticed helps.
Is mould in a rented home always condensation?
No. Condensation is the most common cause, but a leak, rain getting in, rising damp or a cold spot from failed insulation can all lead to mould. The pattern of the mould and a look outside usually show which.
How can I tell condensation from a fault with the building?
Condensation shows as black mould in corners, behind furniture and round windows, and is worst in cold weather. Damp from a leak or rain shows near its source and often gets worse after rain; rising damp leaves a tide mark low on ground-floor walls. Often it is a mix, which is why it is worth a proper look.
Can I send you photos my tenant has taken?
Yes. Photos on WhatsApp help us understand the problem before we visit. Tell us the address and where in the home the damp or mould is.
What can tenants do to reduce condensation?
Use extractor fans when cooking and showering, leave trickle vents open, dry washing outside or in a room with the window open, keep furniture a little away from outside walls and keep the heating low and steady. It helps a great deal, but it will not fix a leak or a cold wall.
Can damp be dealt with between tenancies?
Yes, and an empty property is a good time to do it: rooms can be cleared, and new plaster can dry before anyone moves in.
Which areas do you cover?
We are based in Rotherham and work across South Yorkshire and nearby. See the areas we cover.
Not sure what you are looking at? Send us a photo.
A picture of the wall, floor or timber helps us understand the problem.
or call 07579 009 735, or see all the ways to reach us
